[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"exercise-C2-5078":3},{"preview":4,"open":12,"missing":27},{"id":5,"number":6,"total":7,"level":8,"course":9,"activity":10,"discriminator":11,"title":12,"slug":12,"instructions":12,"excerpt":13,"prompts":14,"lock":15,"access":16,"updated":17,"previous_id":18,"next_id":19,"previous":20,"next":22,"first":24},5078,57,60,"C2","writing","report","writing_c2_report",null,"Six months ago, the telecommunications company you work for introduced an automated chatbot to handle most customer enquiries online. The Head of Customer Services has asked you to write a report on its performance. Your report should analyse customer satisfaction and complaint figures, assess the impact on the…",[],"login","pro","2026-10-02T14:14:49",5077,5079,{"id":18,"number":21,"title":12,"slug":12},56,{"id":19,"number":23,"title":12,"slug":12},58,{"id":25,"number":26,"title":12,"slug":12},5022,1,false]