Use of English · Parte 3
The (0) DECISION of many stores to cut costs by reducing the number of employees has not been a success. Many stores now realise that if their staff suffer from (1) .......... (EXHAUST), they are far more likely to become (2) .......... (PATIENCE) with their customers, which is not a good idea in terms of sales…
Desbloquea todos los exámenes, simulaciones ilimitadas, las 80 fases del juego y mucho más.