Use of English · Parte 3

Word FormationEsercizio 16 di 114

Customer Satisfaction

The (0) DECISION of many stores to cut costs by reducing the number of employees has not been a success. Many stores now realise that if their staff suffer from (1) .......... (EXHAUST), they are far more likely to become (2) .......... (PATIENCE) with their customers, which is not a good idea in terms of sales…

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