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The Tyranny of Metrics

There is a peculiar irony in the way modern institutions have come to worship measurement. The impulse to quantify performance - in schools, hospitals, police forces, universities, and businesses - arises from an entirely reasonable desire for accountability and transparency. If public money is being spent, the…

  • What does the writer suggest about the original motivation for measuring performance?
  • What is the main significance of Campbell's Law as described in the second paragraph?

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