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Coffee drinkers complain all too often about how tough it is to find a decent cup of coffee. You know what's tough? Imagine this: You've just finished an elegant dinner at a fine establishment. The service has been excellent. The food worth every penny. The waiter returns, sets down a mug of hot water, and dumps into…

• What point is the writer making in the second paragraph?
• What is the writer saying in the third paragraph?